Warranty

Built to Perform, Backed for Life.

At LEOTAC, we build gear for operators, professionals, and patriots who don’t quit. Every belt, pouch, and piece is engineered to take hard hits and deliver harder. This isn’t equipment — it’s a promise that when the pressure’s on, your gear won’t fail.

 One-Year Unconditional Warranty

Our One-Year Unconditional Warranty covers everything — structure, stitching, hardware, finish, and materials — for one full year from the date of original retail purchase.

If your LEOTAC gear fails for any reason, we’ll repair or replace it — no questions asked. There is  only one exclusion: if the product has been modified or altered by the customer, the warranty is void.

No fine print. No hidden clauses. Just pure performance coverage — true to the core.

To validate any claim, you must provide proof of purchase (receipt, order confirmation, or verified dealer record). Keep your documentation — it’s your key to full protection.

Limited Lifetime Structural Warranty

Beyond the first year, every LEOTAC product carries a Limited Lifetime Warranty that protects against structural failure for the life of the product — not the life of the operator.

“Lifetime of the product” refers to the period during which the product can reasonably be expected to function under normal, intended use, as determined by LEOTAC. This warranty ensures that your product maintains its integrity, functionality, and mission readiness under normal, intended use.

Covered:
    • Stitching, seams, webbing, and hardware failures
    • Structural deformation affecting performance
Not covered:
    • Normal wear and tear (fading, scuffs, abrasions)
    • Damage caused by misuse, neglect, accidents, or environmental exposure
    • Unauthorized repairs, tampering, or alterations
    • Damage from third-party modifications, repairs, or attachments not authorized by LEOTAC
    • Damage from combat, fire, chemical exposure, or other extraordinary conditions beyond normal operational use

Warranty Conditions

Coverage begins on the date of original retail purchase, and the warranty applies only to the original purchaser and is non-transferrable.

Products must also be purchased from LEOTAC directly or from an authorized LEOTAC dealer.

Warranty claims require proof of purchase (receipt, order confirmation, or verified dealer record). If proof of purchase is unavailable, LEOTAC may, at its discretion, honor claims based on product verification or serial number registration.

Customer is responsible for shipping the product to LEOTAC for evaluation. International customers are responsible for all shipping costs, duties and taxes. 

If the product qualifies, LEOTAC covers return shipping. Typical processing time is 10-15 business days after the product is received.

Any repaired or replacement product will continue the warranty from original purchase date, it does not restart a new warranty period.

What Counts as a Modification

LEOTAC gear is built for customization — but certain alterations void the warranty.
The following are considered modifications that end warranty coverage:
  • Cutting, drilling, or sewing any part of the product
  • Replacing or altering hardware (buckles, snaps, or rivets)
  • Applying adhesives, heat, or solvents that compromise materials
  • Structural changes that alter design or intended use
Adding removable accessories, morale patches, or MOLLE attachments does not void your warranty.

How to Submit a Liability Claim

    1. Stop using the product immediately if you believe it qualifies for warranty service
    2. Gather proof of purchase (receipt, order confirmation, or dealer record)
    3. Contact LEOTAC Customer Care via our website or email with photos and a description of the issue
    4. We’ll confirm eligibility, provide a return authorization, and evaluate your product
    5. If covered, LEOTAC will repair or replace it and return it to you at no charge

Exclusions

This warranty does not cover:
    • Normal wear and tear earned in real-world use
    • Cosmetic blemishes that don’t affect performance
    • Damage from misuse, abuse, neglect, or environmental exposure
    • Unauthorized repairs or tampering
    • Customer modifications (these void all coverage)
    • Damage caused by third-party parts or unauthorized accessories

Disclaimer

This Limited Warranty is the only official warranty provided by LEOTAC. No dealer, distributor, or representative is authorized to alter or extend it. LEOTAC also makes no other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

This warranty gives you specific legal rights, and you may also have other rights which vary by state.

Limitations of Liability

LEOTAC shall not be liable for any incidental, consequential, indirect, or punitive damages — including lost time, profit, or use — arising from any cause related to the product. Some jurisdictions do not allow the exclusion or limitation of incidental damages, so these limitations may not apply to you. This warranty is governed by the laws of the State of California, and any disputes shall be resolved under its jurisdiction.

Our Promise

LEOTAC gear is built to perform, and our warranty is built to back it up.

For questions, claims, or support, contact LEOTAC Customer Care — and we’ll get you back in the fight.